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Showing posts with the label parent teacher conference

Client Relationship in a Language School Environment

In October, 2014, I first posted this text based on a presentation given at a BrazTesol One-Day Seminar. The original title was something like Dealing with Parents . The presentation has been improved and Dealing with Parents has been put into a broader perspective: Client Relationship . At schools, our clients are the students themselves and their parents or legal guardians. Lots of times their grandparents, stepparents and nannies as well; hence the need for teachers to be able to relate effectively and productively to students - children, teens and adults -, parents and... grandparents... and nannies... and stepparents is imperative. For years now I have been reflecting on career development and career management. I have been trying to apply concepts that are widely used in business, such as having a mission and a vision, knowing about strategies and tactics, or being aware of negotiation principles to improve my own views of my career and to try and help fellow...

Dealing with students is all right. What about dealing with their parents?

Brasilia, October 3, 2014. Colégio Mackenzie. BrazTesol One-Day Seminar "Be all you can be". For years now I have been reflecting on careers and career management. I have been applying business management concepts to managing the teaching career and sometimes even managing the classroom and its surroundings. •    2010, Generation Y - together with other branch managers at Cultura Inglesa, we studied generation Y clients (yes, clientes); •    2012, How many careers do teachers have? - a presentation in which I applied strategic planning principles to career management; •    2013, Telling career stories - a presentation again about careers, but this time it was on the different possible careers on EFL based on the stories of real professionals. This time, I am going back to the school environment to apply negotiation principles to the (sometimes) difficult task of relating to students' parents. This One-Day Seminar theme is just per...